Contact
Contact Us
A question about a product, an order or a special request? We will respond within 24 hours.
📧 Via the form below
📱 Instagram : @cartesenmaintcg
🐦 X/Twitter : @CartesEnMain
Contact form
Frequently Asked Questions
How do I track my order?
Once shipped, you will receive an email with your tracking number. You can track your package directly from the link provided.
Are your products authentic?
Yes, 100% of our products are authentic and sourced from official distributors. We inspect every item before shipping.
What are the delivery times?
Ships within 24 hours (excluding weekends and public holidays). Delivery in 2-4 business days in mainland France.
How do I return a product?
You have 14 days after receipt to return an unopened product. Contact us via the form to initiate the return.
Is delivery free?
Yes, delivery is free for purchases over €130. Below this amount, shipping costs are calculated at checkout.
